One desk for every client, zero chaos
Branded portals, intelligent routing, and AI workflows — so your agency scales support without scaling headcount.
The problems you're solving today
Every new client means another Slack channel, spreadsheet, and email thread
Operators context-switch between client stacks dozens of times per day
SLA tracking is manual — breaches surface in retros, not in real-time
No visibility into which clients are profitable vs. draining support time
AI agents built for digital agencies
Multi-tenant portals
Every client gets their own branded portal with custom domain, colours, and logo — managed from one dashboard.
Cross-client AI routing
A single AI agent triages tickets across all portals, routing by client context, priority, and team expertise.
Per-client SLA tracking
Set different SLA policies per client and get alerts before breaches — not after angry emails.
Automated status updates
AI drafts client-facing progress reports from ticket activity, so PMs stay focused on delivery.
Resource allocation
See which clients consume the most support time and rebalance your team proactively.
Integrated billing
Track support hours per client for transparent billing tied to actual ticket data.
Why Digital Agencies teams choose AgentDesk
Agencies juggle dozens of clients with different tech stacks, SLAs, and expectations. AgentDesk gives each client their own branded portal while your operators manage everything from a single pane of glass. AI agents handle first-response, triage, and routine fixes across all accounts.
- Multi-tenant portals — Every client gets their own branded portal with custom domain, colours, and logo — managed from one dashboard.
- Cross-client AI routing — A single AI agent triages tickets across all portals, routing by client context, priority, and team expertise.
- Per-client SLA tracking — Set different SLA policies per client and get alerts before breaches — not after angry emails.
- Automated status updates — AI drafts client-facing progress reports from ticket activity, so PMs stay focused on delivery.
Ready to transform your digital agencies support?
Start a free trial today — no credit card required. Connect your tools and see your first AI-resolved ticket in minutes.